Terms & Conditions

1. Introduction

Welcome to Knottibaggu! By using our website and purchasing our products, you agree to the following terms and conditions.

2. Orders & Payments

• All prices are listed in MYR and are subject to change.
• Payments must be made via the accepted payment methods at checkout.
• We reserve the right to cancel orders due to pricing errors, stock unavailability, or fraudulent activity.

3. Shipping & Pickup

• Local Shipping Only – We currently only provide shipping within Malaysia. We do not offer international shipping at this time.
• Self Pickup Option – Customers can choose to pick up their orders at:
  📍 KIREI CRAFT SDN. BHD. (202401043045 – 1588891-V)
  No. 26, Jalan Terasek 4, 59100 Bangsar, Kuala Lumpur, Malaysia
• Customers are responsible for providing accurate shipping details. We are not liable for incorrect addresses resulting in undelivered or lost packages.

4. Returns & Refunds

• We do not accept returns or refunds unless the item is defective or incorrect.
• Any claims for defective or incorrect items must be made within 48 hours of receiving the product.

5. Intellectual Property

• All content, including images and designs, is the property of Knottibaggu and cannot be used without permission.

6. Limitation of Liability

• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

7. Governing Law

• These Terms & Conditions are governed by the laws of Malaysia.

8. Contact Us

For any inquiries regarding these terms, reach out to us at:
📧 info@knottibaggu.asia